Contacts and Information
If you need to mail or send anything, then please read instructions at bottom Regarding Mailings or Delivery of items.
If you need to have web design or network design meetings (including Business Wireless installations), please contact Sales to schedule an appointment and location.
BizACT has shed the old fashioned requirement that everything needs to be in one place or a physical central head quarters must exist. BizACT is proud to be a company in the USA that is virtualized to such a high extent. Because of the very nature of the business, we no longer have the need for a physical centralized location. We are able to have new people trained, and operate from their Virtual Office (telecommute). This is achieved by having all our computers, servers, data, robots, etc. within the very same collocation facilities that we provide services out of, and coupling that with the same broadband or dedicated communication services we provide. This one achievement by itself has given us a significant cost advantage, and has actually made things more efficient.
If you are interested in tremendously reducing your costs, and establishing geographical protection of your data by having duplicated data in multiple locations, and having the continued ease of doing business as usual with colleagues, then ask us for a consultation.
Contact Us Now:
Sales Address and Information:
BizACT Sales
1050 Kiely Blvd. # 3105
IMS 980
Santa Clara, CA 95055
408-985-4579
sales@BizACT.com
Sales office hours:
Monday to Friday, 9 AM to 6 PM, PDT
Saturday to Sunday, 10 AM to 6 PM, PDT
Voice messages are checked on regular intervals by Support after Sales office hours.
Billing/Accounting Information:
BizACT Billing
1050 Kiely Blvd. # 3105
IMS 980
Santa Clara, CA 95055
billing@BizACT.com
If you do not have email or Internet access, please call our Sales numbers.
support@BizACT.com
If you need to communicate with Support, and you do not have email or Internet access, please call our Sales numbers. You can also use the above form, under Contact Us, to request help.
Collocation Customers, please call the private numbers that have been given to you for immediate support. If you do not have any of the private numbers given to you, please call Sales immediately.
Support is 24 hours a day, and every day.
Note that support listens to Sales voice messages on regular intervals after Sales office hours.
Help with using the Control Panels:
Control Panel Help is built directly into the hosting control panels right where you need it while you are using it, and are accessed by a simple click of a button. Both help documents, and how to steps, and video tutorials can be accessed immediately when you need the help. You can refer to the help document that is relevant to the feature you are using while logged into the hosting control panel. Simply log-in with your site Administrator username (hosting control panel username or cpanel username), and then either click on the Help link on the page, or the special Help on the top right corner of the page, or an icon that says video tutorial. The Help on the top right corner of each page brings up help information for the specific page you are on.
Network or System Administration Information:
BizACT Net-Admin
1050 Kiely Blvd. # 3105
IMS 980
Santa Clara, CA 95055
admin@BizACT.com
Net-Admin is only available for communication with email or mail. Sales can assist with any immediate communication to Net-Admin.
Net-Admin is 24 hours a day, and every day.
Regarding Mailing or Delivery of items.
Any server, or equipment should be sent directly to the collocation facility you are collocating in. Please contact Sales for proper address of your facility.
Any miscellaneous mailings should be sent to the P.O. Box of Sales shown above. Please do NOT require signatures when sending items, since persons getting mail are not authorized to sign, and post office lines are too long to wait through, and your mailing could get returned before an authorized person can be sent to the post office. If you want proof of delivery, then you need to purchase Delivery Confirmation from the post office, and that does not require a signature, but provides proof of delivery.
All contact emails are shown above on this page.